Our team is dedicated to understanding your unique needs and creating customized solutions leveraging cutting-edge technologies in Automated Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs), and other advanced robots.
RCL promises to faithfully fulfill its responsibilities with a high quality.
RCL complies with all safety issues that arise on site and places the highest priority on site safety.
RC is responsible for managing the schedule according to the customer's request
RCL promises to perform installation work based on understanding and training of each solution provider's unique technology.
We realize customer satisfaction by following the guidelines
1. First Contact / Requirements review
2. Analysis Specifications / Development
3. Alpha Testing / Completion
4. Beta Testing / Completion
5. Documentation / Release candidate review
6. Production implementation / Application Acceptance
We ensure a smooth transition from planning to execution with years of experience and expertise in deploying AGVs, AMRs and a variety of robots. Work with our experienced and capable implementation team to ensure a successful installation !!
Manual Warehouse Inefficiencies The warehouse relied on a manual sorting and tracking system, which led to high human error rates, slow processing times, and a bottleneck in order fulfillment capabilities. This resulted in customer dissatisfaction and increased operational costs.
Advanced Automation System Implementation We introduced a comprehensive automation solution with state-of-the-art robotic sorting, AI-driven inventory management, and real-time tracking. This system seamlessly integrated with the existing infrastructure to optimize workflows and enhance scalability.
Enhanced Operational Efficiency Post-implementation, the warehouse operations witnessed a 50% increase in processing speed and a 70% decrease in error rates. The streamlined process has led to a substantial improvement in order fulfillment times and customer satisfaction.
Our dedicated support team is always on standby, ready to answer all your questions, troubleshoot issues, and provide ongoing maintenance for your automated warehouse solution. Whether it’s routine maintenance, software updates, or unexpected challenges, we’re here to help you.
Call centers focus on communication channel such as whatsapp and kakao, phone call
After collecting on-site situation such a location/occurred time/brief info then notify to CS team (oversea / Local CS team and Engineers)
Site visit or remote support based on SLA or emergency level
Customer inquiries accepted even late at night (Recording call log)
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